FAQ - Courier Rate Questions
Please click on one of the questions below to view its answer. If your question is not answered here, please visit our
to contact us directly.
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1) Why are the rates on your site different than the ones on the courier sites?
The rates on our site are calculated using publicly-available courier rates that take into account distance, weight, type of service and fuel surcharges. Rates on courier sites may appear to vary slightly because of other factors, including, but not limited to, residential or business deliveries, pickups and drop-offs.
2) Do you have any bias in the presentation or ranking of rate information?
No, our ranking is based on the price from the least expensive to the most expensive placed in a table according to delivery time.
3) Can I give feedback on the shipment that I shipped with a courier?
Yes. We have a feedback mechanism built in to the website. This allows lesser known companies that have good reputations to be recognized.
4) What if I already have a volume rate with my courier company?
No problem –
is a free service that allows you to view rate quotes with your customized shipping discounts as well as save and manage your rate quotes.
5) Our company does TONS of shipping. How can I compare "apples to apples"?
For really large shippers, our company can talk to you about secure software integrated with your current systems, that will generate the same kind of comparisons and potential savings. There is a fee for this service, but you can enjoy a real saving in time for your shipping staff and a saving of money for your operating budget. Please
for more information.
6) Does ShipGooder provide rates for Shipping between the USA and Canada?
Yes, ShipGooder provides rates for shipping from the USA to Canada, and from Canada to the USA.
